Boat dealers who wish to handle their own live chat conversations as a BoatChat software or backup support subscriber will love this app. It is an intuitive tool that connects with shoppers who reach out via live chat, SMS text or Facebook Messenger. This robust app is high-speed, operates in the background, and requires minimal resources.
The BoatChat Mobile App is compatible with iPhone 5S or newer and same generation iPod touch running iOS 10 or later, and offers the key functions of BoatChat’s desktop and web-based browser operator console. Pre-written responses, a comprehensive chat screen, and detailed lead info that is forwarded to dealer staff via CRM, email, or SMS. Hours of availability and visitor tracking, as well as comprehensive app statistics are available.
All users have to do to when website visitors request a chat is swipe and tap to communicate with a host of tools. We have organized pre-written scripts into simple categories for quick insertion into the conversation to reply.
Lead features of the desktop and browser operator consoles are included. I can also capture email addresses and phone numbers automatically to eliminate the need to cut and paste.
All the lead features of the desktop and browser chat consoles have been built in. Auto capture of email addresses and phone numbers is included, as well as the ability to submit a lead into CRM, email, and SMS notifications.
*Requires BoatChat software or managed backup support subscription.